Exchanges with RMA support both EnsureFunds and EnsureRefunds. These variables must be configured properly in your org.
Required Editions
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The flows Create Invoice and Ensure Funds and the RMA Create Credit Memo and Ensure Refunds flows must be cloned in your org.
Previous step: Activate the Exchanges with RMA Flow Template
See all steps in Exchanges with RMA Setup.
- From Setup, in the Quick Find box find and select Flows.
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Select your create invoice and ensure funds flow.
Make sure you select your org’s cloned version of the flow, not the template version.
- Click the Set Ensure Funds Input Representation assignment, and set the variable isReservedBalanceAmountConsidered as equals true.
- Click Save.
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Select your RMA create credit memo and ensure refunds flow.
Make sure you select your org’s cloned version of the flow, not the template version.
- Click the Ensure Refund assignment, and set the variable isReservedBalanceAmountConsidered as equals true.
- Click Save.