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Deleting Information from Restricted Data Fields

Because some restricted fields can contain customer personal information, they’re subject to data privacy and protection policies. Compliance can require a user with appropriate permissions to mask or delete their values. Only a Salesforce admin or a user with the Edit Activated Orders permission can modify the restricted fields.

Required Editions

View supported editions.
Note
Note Order Management automates financial field changes to ensure that users don’t make changes that have a legal impact on bookings or invoices. You can’t manually change financial fields, such as tax or amount, on records related to managed orders, regardless of permissions or order status.
Object Restricted Fields

Fulfillment Order Product
  • Description

Order Adjustment Group Summary
  • Description

Order Delivery Group Summary
  • Deliver To Address
  • Delivery Instructions
  • Description
  • Email Address
  • Gift Message
  • Name
  • Phone Number

Order Payment Summary
  • Full Name
  • Last Payment Gateway Message

Order Product Adjustment Line Item Summary
  • Description

Order Product Summary
  • Description

Order Summary
  • Billing Address
  • Billing Email Address
  • Billing Phone Number
  • Description
  • Order Summary Number

See Also