Configure Processing Times for Order Management Delivery Estimations

Fulfillment times can vary depending on the product and the location fulfilling the order. Define processing times at the location level, category level, item level, or a combination. This granular level of processing data provides more accurate delivery estimates.

Required Editions

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Before beginning this task, make sure the Order Fulfillment Setup section is enabled.

  1. In the Delivery Estimations tab of Order Fulfillment Setup, open the Processing Time Specifications tab.
  2. Click New.
  3. Enter a name, external reference, and, optionally, a start and end date.
  4. Select whether this processing time impacts specific products or categories or whether it impacts an entire location.
  5. If the processing time impacts specific products or categories, select them.
  6. Select one or more locations.
  7. Use the Processing Time and Unit fields to set the length of the processing for each location, product, and category.
  8. Click Save.
  9. Sync your processing time.