---
schema_version: "1"
id: 21371b5f4bc8fe574ab66c0cb2a45598ed9387a3062011e3880ea467f8196918
title: Configure Processing Times for Order Management Delivery Estimations
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/om_del_est_processing_time.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.om_del_est_processing_time.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 96c72249594a0609aa578eb7277c171dfe2d094a6c20497873754d984849ec83
description: Fulfillment times can vary depending on the product and the location fulfilling the order. Define processing times at the location level, category level, item level, or a combination. This granular level of processing data provides more accurate delivery estimates.
products:
  - Commerce
  - Salesforce Order Management
release: "264"
---
# Configure Processing Times for Order Management Delivery Estimations

Fulfillment times can vary depending on the product and the location fulfilling the order. Define processing times at the location level, category level, item level, or a combination. This granular level of processing data provides more accurate delivery estimates.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=commerce.om_editions.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

Before beginning this task, make sure the [Order Fulfillment Setup section](https://help.salesforce.com/s/articleView?id=commerce.om_enable_order_management_setup.htm&release=264.0.0&type=5 "The Order Fulfillment Setup section is the landing page for all components of Commerce Delivery Service (CDS).") is enabled.

1. In the Delivery Estimations tab of Order Fulfillment Setup, open the Processing Time Specifications tab.
2. Click **New**.
3. Enter a name, external reference, and, optionally, a start and end date.
4. Select whether this processing time impacts specific products or categories or whether it impacts an entire location.
5. If the processing time impacts specific products or categories, select them.
6. Select one or more locations.
7. Use the Processing Time and Unit fields to set the length of the processing for each location, product, and category.
8. Click **Save**.
9. Sync your processing time.

#### See Also

- [Set Up Shipping for Order Management](https://help.salesforce.com/s/articleView?id=commerce.om_del_est_set_up_shipping.htm&release=264.0.0&type=5 "Order Management supports both managed and static shipping carriers. The managed shipping carriers are Canadian Post, FedEx, Royal Mail, UPS, and USPS. A shipping carrier method is a specific method that transports a product or order to its destination. For example, an org that uses the shipping carrier FedEx has the shipping carrier methods FedEx Overnight, FedEx Priority, and FedEx Ground.")
- [Delivery Estimations for Order Management Overview](https://help.salesforce.com/s/articleView?id=commerce.om_del_est_overview.htm&release=264.0.0&type=5 "Provide customers with accurate delivery times by showing delivery dates on your store’s product detail and checkout pages.")
- [Commerce Delivery Service and Order Fulfillment](https://help.salesforce.com/s/articleView?id=commerce.om_cds_overview.htm&release=264.0.0&type=5 "Configure fulfillment from start to finish by using Commerce Delivery Service (CDS).")