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Set Up a Delivery Estimation

A delivery estimation contains information about a store and sales channel, including hours, processing times, and whether the store or sales channel support Buy Online Pickup In Store (BOPIS). The delivery estimation sets processing and store hour information for an entire location group. You can change this information for individual locations on the Location Assignment tab.

Required Editions

View supported editions.

Before beginning this task, make sure the Order Fulfillment Setup section is enabled.

Before setting up a delivery estimation, complete all prerequisites.

  1. In the Delivery Estimations tab of Order Fulfillment Setup, click Add a Delivery Estimation or New.
  2. Select your associated channel.
  3. Select a location group.
    If you’re using standard routing, make sure that your location has a country and postal code.
  4. Enter a name and external reference for the delivery estimation.
  5. Select a routing type.
    The routing type determines what logic is used when calculating a shipment’s route. The route is then used to calculate the delivery estimation.
    Standard Routing Uses Salesforce’s default order routing logic to determine an order’s route based on inventory availability, distance, and number of splits.
    Custom Routing Uses one of your routing rule groups to determine the route based on your org’s specific routing logic.
    Static Routing Calculates shipment time based on the static information that you manually entered instead of calculating a route based on routing logic.
  6. Enter the processing time and processing time unit. To set more in-depth processing times, first create a processing time specification before setting it on your delivery estimation.
  7. Select an existing Business Hour Option or create one.
    1. Click New Business Hour.
    2. Name your business hours.
    3. Select a time zone.
    4. Set your business hours for the store or sales channel.
    5. Click Save.

See Also