---
schema_version: "1"
id: 71491146cf15bcad529ec845abf83cb8fcb7346449e78aef8e034141354516b7
title: Set Up a Delivery Estimation
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/om_del_est_create_estimation.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.om_del_est_create_estimation.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f3dcf77619edb5dfecff2e053593b1d0f68838563dcaabefbacdd18c0965a0ae
description: A delivery estimation contains information about a store and sales channel, including hours, processing times, and whether the store or sales channel support Buy Online Pickup In Store (BOPIS). The delivery estimation sets processing and store hour information for an entire location group. You can change this information for individual locations on the Location Assignment tab.
products:
  - Commerce
  - Salesforce Order Management
release: "264"
---
# Set Up a Delivery Estimation

A delivery estimation contains information about a store and sales channel, including hours, processing times, and whether the store or sales channel support Buy Online Pickup In Store (BOPIS). The delivery estimation sets processing and store hour information for an entire location group. You can change this information for individual locations on the Location Assignment tab.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=commerce.om_editions.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

Before beginning this task, make sure the [Order Fulfillment Setup section](https://help.salesforce.com/s/articleView?id=commerce.om_enable_order_management_setup.htm&release=264.0.0&type=5 "The Order Fulfillment Setup section is the landing page for all components of Commerce Delivery Service (CDS).") is enabled.

Before setting up a delivery estimation, complete all [prerequisites](https://help.salesforce.com/s/articleView?id=commerce.om_del_est_prereqs.htm&release=264.0.0&type=5 "After you install, configure, and turn on both Order Management and Omnichannel Inventory, there are a few prerequisites for Delivery Estimations.").

1. In the Delivery Estimations tab of Order Fulfillment Setup, click **Add a Delivery Estimation** or **New**.
2. Select your associated channel.
3. Select a location group.
    
    If you’re using standard routing, make sure that your location has a country and postal code.
4. Enter a name and external reference for the delivery estimation.
5. Select a routing type.
    
    The routing type determines what logic is used when calculating a shipment’s route. The route is then used to calculate the delivery estimation.
    
    <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small "><tbody><tr class=""><th style="vertical-align:top;" headers="d33881e109-option" id="d33881e113">Standard Routing</th><td style="vertical-align:top;" headers="d33881e109-desc d33881e113">Uses Salesforce’s default order routing logic to determine an order’s route based on inventory availability, distance, and number of splits.</td></tr><tr class=""><th style="vertical-align:top;" headers="d33881e109-option" id="d33881e122">Custom Routing</th><td style="vertical-align:top;" headers="d33881e109-desc d33881e122">Uses one of your routing rule groups to determine the route based on your org’s specific routing logic.</td></tr><tr class=""><th style="vertical-align:top;" headers="d33881e109-option" id="d33881e131">Static Routing</th><td style="vertical-align:top;" headers="d33881e109-desc d33881e131">Calculates shipment time based on the static information that you manually entered instead of calculating a route based on routing logic.</td></tr></tbody></table>
6. Enter the processing time and processing time unit. To set more in-depth processing times, first [create a processing time specification](https://help.salesforce.com/s/articleView?id=commerce.om_del_est_processing_time.htm&release=264.0.0&type=5 "Fulfillment times can vary depending on the product and the location fulfilling the order. Define processing times at the location level, category level, item level, or a combination. This granular level of processing data provides more accurate delivery estimates.") before setting it on your delivery estimation.
7. Select an existing Business Hour Option or create one.
    1. Click **New Business Hour**.
    2. Name your business hours.
    3. Select a time zone.
    4. Set your business hours for the store or sales channel.
    5. Click **Save**.

Next step: [Enable Buy Online Pick Up in Store (BOPIS)](https://help.salesforce.com/s/articleView?id=commerce.om_del_est_enable_bopis.htm&release=264.0.0&type=5 "The Buy Online Pick up In Store (BOPIS) feature increases flexibility and gives shoppers an option to get orders sooner.") (Optional)

#### See Also

- [Delivery Estimations for Order Management Overview](https://help.salesforce.com/s/articleView?id=commerce.om_del_est_overview.htm&release=264.0.0&type=5 "Provide customers with accurate delivery times by showing delivery dates on your store’s product detail and checkout pages.")