Configure the Commerce Delivery Service (CDS) Commerce App to forecast delivery dates using your fulfillment locations, real-time inventory, processing and cutoff times, and carrier transit times. The estimated delivery dates appear on the Checkout and Product Detail pages on your Storefront Next site.
Required Editions
| View supported editions. |
Before beginning this task, make sure the Order Fulfillment Setup section is enabled.
Prerequisites
- In Business Manager, install the Commerce Delivery Service Commerce App. See Install a Commerce App for B2C Commerce.
- Verify that your organization has the Order Management Growth license and the Omnichannel Inventory license. See Salesforce Order Management Licenses and Allocations.
- Complete the Delivery Estimation prerequisites, including turning on Omnichannel Inventory. See Delivery Estimation Prerequisites.
- From Setup, in the Quick Find box, enter Order Management.
- Under Feature Settings | Order Management, select Setup and turn on Delivery Estimation Service.
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Assign at least one of these Order Management permission sets to each user who sets up or
uses delivery estimation.
- Order Management Agent
- Order Management Operations Manager
- Order Management Shopper
- Set up a managed shipping carrier and method so that CDS has carrier transit times for each location.
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Create a delivery estimation.
Select a channel, location group, and routing type, and set the processing time and business hours that define your eligible shipping days and order cutoff time. See Set Up a Delivery Estimation.
- Connect the Delivery Estimation Service to your B2C Commerce instance.
- Connect the Commerce Delivery Service to your B2C store.
- To push your configuration to Commerce Delivery Service, enable and sync the delivery estimation.
Next step: Set Up a Delivery Estimation