--- schema_version: "1" id: 99fc08ff1b908e42bfcc39395444fccee53b7f993a13e8442f79c45ba3f045d6 title: Configure Commerce Delivery Service for B2C Commerce collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/om_configure_commerce_delivery_service.md canonical_url: https://help.salesforce.com/s/articleView?id=commerce.om_configure_commerce_delivery_service.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: c0b8abcbe5aeaf2ac880a984c426da091c8ba091ded7de33310c2ae9c63025dd description: Configure the Commerce Delivery Service (CDS) Commerce App to forecast delivery dates using your fulfillment locations, real-time inventory, processing and cutoff times, and carrier transit times. The estimated delivery dates appear on the Checkout and Product Detail pages on your Storefront Next site. products: - Commerce - Salesforce Order Management release: "264" --- # Configure Commerce Delivery Service for B2C Commerce Configure the Commerce Delivery Service (CDS) Commerce App to forecast delivery dates using your fulfillment locations, real-time inventory, processing and cutoff times, and carrier transit times. The estimated delivery dates appear on the Checkout and Product Detail pages on your Storefront Next site. ### Required Editions
View supported editions.
Before beginning this task, make sure the [Order Fulfillment Setup section](https://help.salesforce.com/s/articleView?id=commerce.om_enable_order_management_setup.htm&release=264.0.0&type=5 "The Order Fulfillment Setup section is the landing page for all components of Commerce Delivery Service (CDS).") is enabled. Prerequisites - In Business Manager, install the Commerce Delivery Service Commerce App. See [Install a Commerce App for B2C Commerce](https://help.salesforce.com/s/articleView?language=en_US&id=cc.b2c_install_commerce_app.htm). - Verify that your organization has the Order Management Growth license and the Omnichannel Inventory license. See [Salesforce Order Management Licenses and Allocations](https://help.salesforce.com/s/articleView?id=commerce.om_licenses.htm&release=264.0.0&type=5 "Salesforce Order Management (SOM) license allocations are based on either the anticipated gross merchandise volume (GMV) of the order summary record or the number of order summary records created. Order summary records can be either managed or unmanaged."). - Complete the Delivery Estimation prerequisites, including turning on Omnichannel Inventory. See [Delivery Estimation Prerequisites](https://help.salesforce.com/s/articleView?id=commerce.om_del_est_prereqs.htm&release=264.0.0&type=5 "After you install, configure, and turn on both Order Management and Omnichannel Inventory, there are a few prerequisites for Delivery Estimations."). 1. From Setup, in the Quick Find box, enter Order Management. 2. Under **Feature Settings** | **Order Management**, select **Setup** and turn on **Delivery Estimation Service**. 3. Assign at least one of these Order Management permission sets to each user who sets up or uses delivery estimation. - Order Management Agent - Order Management Operations Manager - Order Management Shopper 4. Set up a managed shipping carrier and method so that CDS has carrier transit times for each location. See [Set Up Shipping for Order Management](https://help.salesforce.com/s/articleView?id=commerce.om_del_est_set_up_shipping.htm&type=5&language=en_US). 5. Create a delivery estimation. Select a channel, location group, and routing type, and set the processing time and business hours that define your eligible shipping days and order cutoff time. See [Set Up a Delivery Estimation](https://help.salesforce.com/s/articleView?id=commerce.om_del_est_create_estimation.htm&type=5&language=en_US). 6. Connect the Delivery Estimation Service to your B2C Commerce instance. See [Connect the Delivery Estimation Service to B2C Commerce](https://help.salesforce.com/s/articleView?id=commerce.om_del_est_connect_to_commerce.htm&type=5&language=en_US). 7. Connect the Commerce Delivery Service to your B2C store. See [Configure Delivery Estimation for a B2C Store](https://help.salesforce.com/s/articleView?id=commerce.om_del_est_config_for_b2c_store.htm&type=5&language=en_US). 8. To push your configuration to Commerce Delivery Service, enable and sync the delivery estimation. See [Enable and Sync a Delivery Estimation](https://help.salesforce.com/s/articleView?id=commerce.om_del_est_sync_to_cds.htm&type=5&language=en_US). Next step: [Set Up a Delivery Estimation](https://help.salesforce.com/s/articleView?id=commerce.om_del_est_create_estimation.htm&release=264.0.0&type=5 "A delivery estimation contains information about a store and sales channel, including hours, processing times, and whether the store or sales channel support Buy Online Pickup In Store (BOPIS). The delivery estimation sets processing and store hour information for an entire location group. You can change this information for individual locations on the Location Assignment tab.") #### See Also - [Delivery Estimations for Order Management Overview](https://help.salesforce.com/s/articleView?id=commerce.om_del_est_overview.htm&release=264.0.0&type=5 "Provide customers with accurate delivery times by showing delivery dates on your store’s product detail and checkout pages.")