Salesforce Omnichannel Inventory Implementation for B2C Commerce

This guide outlines the necessary steps for Salesforce Administrators to understand, set up, and use Salesforce Omnichannel Inventory.

Follow the steps in the order they appear.

• Omnichannel Inventory Basics
  Familiarize yourself with basic Omnichannel Inventory concepts to help you plan your implementation.
• Plan Your Omnichannel Inventory Implementation
  Consider your inventory requirements and plan your implementation.
• Step 1: Set Up Omnichannel Inventory in Salesforce
  Configure Salesforce to run Omnichannel Inventory.
• Step 2: Integrate B2C Commerce
  If you’re integrating Omnichannel Inventory with a Salesforce B2C Commerce storefront, configure the integration. Otherwise, skip to the next step.
• Step 3: Configure Omnichannel APIs
  You can implement Omnichannel Inventory functionality via the headless Commerce API, Connect API, and invocable actions.
• Step 4: Initialize Omnichannel Inventory Data in Your Salesforce Org
  After setting up the Omnichannel Inventory APIs, initialize the inventory data in your Salesforce org.
• Step 5: Activate the B2C Commerce Integration
  If you’re integrating Omnichannel Inventory with a Salesforce B2C Commerce storefront, follow these steps to activate the integration.
• Update Salesforce Omnichannel Inventory from the Previous Version
  To update an existing Salesforce Omnichannel Inventory implementation, follow these instructions along with the setup steps.