---
schema_version: "1"
id: 251d851afde147da1c4e9a31fdbcfa5c392a1690fcf2e6f752299d6e8c3f6569
title: Salesforce Omnichannel Inventory Implementation for B2C Commerce
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/oci_impl_intro.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.oci_impl_intro.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b7049f5cd6ad0ff085736420380cada7e5599912aa8b4b42291de165ff2ef669
description: This guide outlines the necessary steps for Salesforce Administrators to understand, set up, and use Salesforce Omnichannel Inventory.
products:
  - Commerce
  - Omnichannel Inventory
release: "264"
---
# Salesforce Omnichannel Inventory Implementation for B2C Commerce

This guide outlines the necessary steps for Salesforce Administrators to understand, set up, and use Salesforce Omnichannel Inventory.

Follow the steps in the order they appear.

- **[Omnichannel Inventory Basics](https://help.salesforce.com/s/articleView?id=commerce.oci_impl_concepts.htm&release=264.0.0&type=5)**  
    Familiarize yourself with basic Omnichannel Inventory concepts to help you plan your implementation.
- **[Plan Your Omnichannel Inventory Implementation](https://help.salesforce.com/s/articleView?id=commerce.oci_impl_prep.htm&release=264.0.0&type=5)**  
    Consider your inventory requirements and plan your implementation.
- **[Step 1: Set Up Omnichannel Inventory in Salesforce](https://help.salesforce.com/s/articleView?id=commerce.oci_impl_core.htm&release=264.0.0&type=5)**  
    Configure Salesforce to run Omnichannel Inventory.
- **[Step 2: Integrate B2C Commerce](https://help.salesforce.com/s/articleView?id=commerce.oci_impl_b2c_integration.htm&release=264.0.0&type=5)**  
    If you’re integrating Omnichannel Inventory with a Salesforce B2C Commerce storefront, configure the integration. Otherwise, skip to the next step.
- **[Step 3: Configure Omnichannel APIs](https://help.salesforce.com/s/articleView?id=commerce.oci_impl_apis.htm&release=264.0.0&type=5)**  
    You can implement Omnichannel Inventory functionality via the headless Commerce API, Connect API, and invocable actions.
- **[Step 4: Initialize Omnichannel Inventory Data in Your Salesforce Org](https://help.salesforce.com/s/articleView?id=commerce.oci_impl_core_data.htm&release=264.0.0&type=5)**  
    After setting up the Omnichannel Inventory APIs, initialize the inventory data in your Salesforce org.
- **[Step 5: Activate the B2C Commerce Integration](https://help.salesforce.com/s/articleView?id=commerce.oci_impl_activate_b2c_integration.htm&release=264.0.0&type=5)**  
    If you’re integrating Omnichannel Inventory with a Salesforce B2C Commerce storefront, follow these steps to activate the integration.
- **[Update Salesforce Omnichannel Inventory from the Previous Version](https://help.salesforce.com/s/articleView?id=commerce.oci_impl_update_previous.htm&release=264.0.0&type=5)**  
    To update an existing Salesforce Omnichannel Inventory implementation, follow these instructions along with the setup steps.