Keep customers in your B2B store by improving product search accuracy. Boost conversion rates and decrease bounce rates by helping customers find relevant products quickly and easily.
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Customers often struggle to find products because of typos, incomplete product names, or inconsistencies in search queries. Reduce customer frustration and keep customers engaged in your store by helping them find what they need with predictive search. Predictive search dynamically suggests relevant terms, such as product names, SKUs, and categories based on catalog data. Both guest users and registered users can use predictive search.
For full information about B2B store search features that make it easy for customers to find your products, see Store Search.
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Make sure that product names, SKUs, categories, and product codes are accurately stored in
your catalog. See Catalogs for a Store.
The search feature relies on the catalog to generate relevant search suggestions.
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Update your search index. See Update the Commerce Search Index.
- Go to your store and select Settings | Search.
- Click Update, select a method, and click Update.
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Turn on search settings.
- In your store settings, select Website Design and click Experience Builder.
- Click the store's Search Box component.
- In the component's Settings tab, under Search Suggestions, enable Show search suggestions.
- Preview and publish your sites.