---
schema_version: "1"
id: c55a48c2ddf28433ffd9fb39a3eb67851980bffc7adfd3f294969776e1f7bb80
title: "Use Case: Promote Product Discovery with Predictive Search"
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/comm_uc_promote_discover_predictive_search.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.comm_uc_promote_discover_predictive_search.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2a3f450b8107bd57a50d2ee0e0261d2307793f4b8bf29a5000cb30947bd178ba
description: Keep customers in your B2B store by improving product search accuracy. Boost conversion rates and decrease bounce rates by helping customers find relevant products quickly and easily.
products:
  - Commerce
  - B2B Commerce
release: "264"
---
# Use Case: Promote Product Discovery with Predictive Search

Keep customers in your B2B store by improving product search accuracy. Boost conversion rates and decrease bounce rates by helping customers find relevant products quickly and easily.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=commerce.comm_editions.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

[Which Salesforce Commerce Product Do I Have?](https://help.salesforce.com/s/articleView?id=commerce.comm_what_product.htm&language=en_US)

Customers often struggle to find products because of typos, incomplete product names, or inconsistencies in search queries. Reduce customer frustration and keep customers engaged in your store by helping them find what they need with predictive search. Predictive search dynamically suggests relevant terms, such as product names, SKUs, and categories based on catalog data. Both guest users and registered users can use predictive search.

For full information about B2B store search features that make it easy for customers to find your products, see [Store Search](https://help.salesforce.com/s/articleView?id=commerce.comm_search_setup.htm&type=5&language=en_US).

1. Make sure that product names, SKUs, categories, and product codes are accurately stored in your catalog. See [Catalogs for a Store](https://help.salesforce.com/s/articleView?id=commerce.comm_catalogs_intro.htm&type=5&language=en_US).
    
    The search feature relies on the catalog to generate relevant search suggestions.
2. Update your search index. See [Update the Commerce Search Index](https://help.salesforce.com/s/articleView?id=commerce.comm_search_index_build.htm&type=5&language=en_US).
    1. Go to your store and select **Settings** | **Search**.
    2. Click **Update**, select a method, and click **Update**.
3. Turn on search settings.
    1. In your store settings, select **Website Design** and click **Experience Builder**.
    2. Click the store's Search Box component.
    3. In the component's Settings tab, under Search Suggestions, enable **Show search suggestions**.
4. Preview and publish your sites.

#### See Also

- [Set Up Search Suggestions](https://help.salesforce.com/s/articleView?id=commerce.comm_search_setup_suggestions.htm&release=264.0.0&type=5 "To enhance the search experience in your B2B store, configure the Search Suggestions section in the Search Box component. You can use the Search Box component to provide search term and product suggestions to your buyers, including recent suggestions and bestselling products.")