Provide customers accurate shipping methods, including default free shipping, flat
rates, and custom rates with the Salesforce native shipping service for your B2B store..
You can use the shipping service with custom checkout or managed checkout, but if you configure
your store using custom checkout, you must add the shipping service manually. You can create
custom shipping zones and turn off shipping if you don’t sell physical goods.
Required Editions
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In the navigation sidebar, select a store from the Store dropdown.
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Select , and go to the Shipping tab.
Your general shipping profile is listed in the Providers section. Your profile is
based on your store’s default ship-to country and currency. If your store was created
before the Spring ’24 release, and you don’t see a shipping profile, create a custom
shipping profile before going to the next step. Review your shipping profile and customize the rates as needed.
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(Optional) If you don’t ship physical products, disable shipping for your
store.
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To edit your shipping profile, click the shipping profile name. See Manage Shipping Zones and Rates for
B2B Stores.
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To set your shipping processing time, click Edit.
The shipping processing time is combined with the delivery time to provide an
estimated time of arrival at checkout.
