---
schema_version: "1"
id: b5d5d2a38c58e318650ebab32474e7d1283051f985cb403c014fc04bece42c59
title: Set Up Salesforce Native Shipping for Custom Checkout
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/commerce/264-0-0/comm_set_up_native_shipping.md
canonical_url: https://help.salesforce.com/s/articleView?id=commerce.comm_set_up_native_shipping.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 4b41fc66ece6342fd0558ad44dbc77e314e4b8a1333ba2c8d4039ba968972725
description: Provide customers accurate shipping methods, including default free shipping, flat rates, and custom rates with the Salesforce native shipping service for your B2B store.. You can use the shipping service with custom checkout or managed checkout, but if you configure your store using custom checkout, you must add the shipping service manually. You can create custom shipping zones and turn off shipping if you don’t sell physical goods.
products:
  - Commerce
  - B2B Commerce
release: "264"
---
# Set Up Salesforce Native Shipping for Custom Checkout

Provide customers accurate shipping methods, including default free shipping, flat rates, and custom rates with the Salesforce native shipping service for your B2B store.. You can use the shipping service with custom checkout or managed checkout, but if you configure your store using custom checkout, you must add the shipping service manually. You can create custom shipping zones and turn off shipping if you don’t sell physical goods.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=commerce.comm_editions.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

[Which Salesforce Commerce Product Do I Have?](https://help.salesforce.com/s/articleView?id=commerce.comm_what_product.htm&language=en_US)

Before setting up the shipping service, configure the supported ship-to countries for your store. If you don’t have at least one supported ship-to country selected, address validation fails. See [Configure Store Languages, Ship-To Countries, Currencies, and Tax](https://help.salesforce.com/s/articleView?id=commerce.comm_create_international_store.htm&release=264.0.0&type=5 "Make sure that the language, currency, and tax settings are configured correctly to sell around the world.").

1. In the navigation sidebar, select a store from the Store dropdown.
2. Select **Settings** | **Checkout**, and go to the Shipping tab.
    
    Your general shipping profile is listed in the Providers section. Your profile is based on your store’s default ship-to country and currency. If your store was created before the Spring ’24 release, and you don’t see a shipping profile, create a custom shipping profile before going to the next step. Review your shipping profile and customize the rates as needed.
3. (Optional) If you don’t ship physical products, disable shipping for your store.
4. To edit your shipping profile, click the shipping profile name. See [Manage Shipping Zones and Rates for B2B Stores](https://help.salesforce.com/s/articleView?id=commerce.comm_manage_shipping.htm&release=264.0.0&type=5 "Whether you’re using managed or custom checkout, you can organize countries with similar shipping costs into shipping zones. A zone can include countries with different currencies. For each zone, you can set shipping rates based on the monetary value of the order or by weight.").
5. To set your shipping processing time, click **Edit**.
    
    The shipping processing time is combined with the delivery time to provide an estimated time of arrival at checkout.

#### See Also

- [Integration Architecture for B2B and D2C Stores (LWR)](https://developer.salesforce.com/docs/atlas.en-us.b2b2c_commerce.meta/b2b2c_commerce/1cb2c_integration_overview.htm)
- [Checkout Integration](https://developer.salesforce.com/docs/commerce/salesforce-commerce/guide/b2b-b2c-comm-checkout-api-container.html)
- [Manage Shipping Zones and Rates for a B2B Store](https://help.salesforce.com/s/articleView?id=commerce.comm_manage_shipping.htm&release=264.0.0&type=5 "Whether you’re using managed or custom checkout, you can organize countries with similar shipping costs into shipping zones. A zone can include countries with different currencies. For each zone, you can set shipping rates based on the monetary value of the order or by weight.")
- [Disable Shipping for a B2B Store](https://help.salesforce.com/s/articleView?id=commerce.comm_turn_off_shipping.htm&release=264.0.0&type=5 "If you’re using managed checkout or native Salesforce shipping for custom checkout, you can turn off shipping for stores that don’t ship physical products. Turn off shipping for stores offering digital goods, service subscriptions, or in-store pickups.")