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Commerce Search Index Error Mapping

Updating the search index can result in product errors and index failures. If all products have errors, the index fails. Review index failures in the red banner on the Search Index page, and review product errors in the orange banner. You can also download a CSV file to resolve product errors. Product errors and index failures are refreshed with each partial index update.

Required Editions

Error Mapping

Review product errors and index failures on the Search Index page.
Index Update Status Scenario Maps To Action
Completed Index completed without product errors Completed status in History None
Index completed with product errors Orange product error banner Download the CSV file to resolve the product errors. See Commerce Search Index Troubleshooting.
Failed Index failed without product errors Red index failure banner Use the message to resolve the index failure.
Index failed with product errors
  • Red index failure banner
  • Orange product error banner
  • In the red index failure banner, use the message to resolve the index failure.
  • In the orange product error banner, download the CSV file to resolve the product errors. See Commerce Search Index Troubleshooting.

See Also