Message email templates and flows can be accessed and customized from the Messaging
workspace.
Required Editions
| Message |
Description |
| Custom Welcome Email |
- Automatically send a welcome email when a user registers.
- Enabling this message disables the default plain-text welcome email.
|
| Order Confirmation Email |
- A confirmation email that provides customers with order details.
- Includes order line items and shipping groups.
|
| Abandoned Cart Email |
- Encourage customers to return to their abandond cart and complete their
purchase.
- Requires marketing consents.
- Not available in Pay Now and Reorder stores.
- Emails are sent every 24 hours.
To send Abandoned Cart emails, you must have a Marketing Cloud
license.
|
| Order Creation Failed |
- Notify buyers when an order fails.
- Includes order line items and shipping groups.
|