Use the power of a Merchandising Agent to help you be more productive, eliminate the need to navigate to screens, fill in values, and take action. Activate Einstein generative AI features and other required features and tasks to power up your productivity.
Required Editions
| View supported editions. |
Which Salesforce Commerce Product Do I Have?
Before you turn on Agentforce Merchandising for B2B Stores, contact your Salesforce representative to enable Commerce Growth or Advanced.
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See Enable Einstein generative AI to complete these
tasks.
- Set up Data 360.
- Turn on Einstein Generative AI.
- Set up the Einstein Trust Layer.
- Turn On Einstein Data Collection and Storage.
- If you don't already have a Commerce store set up, see Set Up a Commerce Store.
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Enable Einstein Agents. From Setup, in the Quick Find box, enter Agentforce
Agents, and then select Agentforce Agents.
If you don’t see Agents in Setup, verify that Einstein Generative AI is enabled. If that’s not the issue, make sure you have the correct license and user permissions for your agent type.
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Turn on Agentforce to get access to Agentforce.
After you enable Agentforce, refresh the page to see the +New button to create agents.
- Refresh your browser.
- Grant users access to specific Agentforce Employee agents with permission sets or profiles. See Manage Employee Agent Access.
Select agent topics and actions to help you complete tasks, create promotions, and grow revenue through data-driven store insights. See Add Merchant Agent Topics.