Add topics to define what you want Merchandising Agent to do. The promotions topic helps you craft promotions that meet your business needs. The business insights topic retrieves helpful insights into your store.
Required Editions
| View supported editions. |
Which Salesforce Commerce Product Do I Have?
Each topic encompasses a unique set of abilities that allows the agent to address various needs within that area effectively.
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At the top of the page, click
and select Setup.
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In the Quick Find box, enter
Agentforce Agents, and then select Agentforce Agents. - Click Enable the Agentforce (Default) Agent if it isn't already enabled.
- Click the Agentforce (Default) agent.
- On the Agent Details page, click Open in Builder.
- In the Topics component, click New | Add From Asset Library. If the dropdown is disabled, deactivate the agent and try again.
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Select one or both of these topics.
- To create promotions and access templates, select Commerce Promotions.
- To get recommendations to improve Key Performance Indicators (KPI) based on your store’s data, select Insights Business Objectives.
- Click Finish.