Get a Slack Token for B2C Commerce

To connect Slack to Business Manager, a Slack administrator acquires a Slack bot token, also known as a Bot User OAuth Token, for your workspace. A Slack admin completes these steps before connecting the workspace to Business Manager.

1. In Slack, open the workspace menu.
2. Click More and select Automations.
3. Click App Directory.
4. In the new browser window, click Manage.
5. Click Build.
6. Select an existing app or click Create an App.
7. In the Create an app pop-up, select From an app manifest.
8. Select your workspace and click Next.
9. Click the YAML tab.
10. Use this file, replacing the name, description, background_color, display_name, and always_online fields.

    _metadata:
      major_version: 1
      minor_version: 1
    display_information:
      name: your_new_bot
      description: SFCC ECommerce Bot
      background_color: "#2d9c0b"
    features:
      bot_user:
        display_name: ECommerce Bot
        always_online: false
    oauth_config:
      scopes:
        bot:
          - groups:read
          - channels:read
          - chat:write
          - chat:write.public
          - team:read

    Display_name is the name that your Bot uses to send messages under.
11. Click Create.
12. Select Install to Workspace.
13. In the app homepage under Features, select OAuth & Permissions and click Allow,
14. The OAuth & Permissions page now lists your token. Use this token when connecting your Slack workspace to your commerce organization.