Set Up PCI Compliance Alerts

Get alerted when an eCDN Logpush job fails on a zone that carries PCI-scoped traffic for your B2C Commerce storefront. Wiring a notification rule to your SIEM or on-call tool lets you detect a stalled PCI log stream before the audit window expires.

Which Salesforce Commerce Product Do I Have?

To configure the Logpush delivery targets that these alerts monitor, see Create a Logpush Job.

Alerting on Logpush job failures for PCI-scoped zones is the most common reason teams configure notifications. This task combines a destination and a notification rule for that use case. For the full field reference, see Create a Notification Destination and Create a Notification Rule.

  1. In the receiver of your choice (Slack incoming webhook, PagerDuty Events API endpoint, or an internal alerting service), create a webhook and copy its URL.
  2. In Business Manager, on the PCI zone's Notifications tab, click New Destination and paste the URL.
    Give the destination a clear name, such as Slack #pci-alerts or PagerDuty PCI.
  3. Click New Notification, and select the destination from the Webhook dropdown.
  4. Leave Enable Notification Upon Saving selected, and select the PCI zone.
    Select all zones if you want fleet-wide coverage.
  5. Click Save.

You now receive a notification whenever an event configured for that destination fires on the selected zones, including Logpush job failures, which is the signal you need to detect a stalled PCI log stream before the audit window expires.

Tip
Tip Keep the PCI alert destination separate from your general engineering channel. PCI alerts have a different on-call rotation and a different escalation path, and mixing them with general traffic dilutes both.