Install a Shopper Notification Channel Flow and Template

Channel settings vary by notification type. For example, the channel settings for Abandoned Cart Notification are different from the settings for Post Order Notification. Specify the channels to use for your B2C Commerce storefront.

1. In the B2C Commerce navigation sidebar, select Merchant Tools | Site | Online Marketing | Notifications.
2. In a notification tile, click Get Started.
3. If you're setting up the Abandoned Cart notification, click Add Details.
   1. Enter your site's shopping cart URL.

      After you enable channels and want to change this URL, you must change it in the channel template.

   2. If you've enabled Personalization and want to include personalized recommendations in the notification, select Include recommendations in email notifications.
   3. Click Enable Channels.
4. For each channel that you want to use, select Install flow and template.
5. Configure the settings for each channel.
6. Click Save.