Configure the Engagement Events Feature

Enabling the engagement events feature tells a B2C Commerce site to send shopper interactions to Data Cloud. In Business Manager Site Preferences, supply your Data 360 tenant ID and AppSourceId, then select which event groups the storefront sends.

1. From Business Manager, click App Launcher , and then select Merchant Tools | Site | Site Preferences | Salesforce Data Cloud.
2. Select Global Configurations and specify your Data 360 tenant ID.
   1. To obtain the tenant ID in your Salesforce (Data 360) org, go to Data Cloud Setup.
   2. On the Data 360 Setup home page, copy the first part of the Tenant Endpoint (the part preceding .c360a.salesforce.com).
   3. Paste the tenant ID into the Tenant ID field .
3. Select Feature Configurations | Data Cloud Engagement Events.
4. Under Data 360 Engagement Events, select Enable Data Cloud Engagement Data.
5. Specify your Data 360 AppSourceId.
   1. To obtain the AppSourceId in your Salesforce (Data 360) org, go to Data Cloud Setup | .
   2. Find and select Websites & Mobile Apps.
   3. Click the connector you created for B2C Commerce engagement events.
   4. In the Integration Guide section, copy the segment of the script path after /c360a/ and before /scripts/c360a.min.js (for example, b0236f5f-6892-4cd3-9efa-984e8b80a6b0).
   5. Paste the AppSourceId into the AppSourceId field .
6. Select the engagement event groups that you want your B2C Commerce storefront to send to Data 360.
   If a shopper elects to disallow tracking, the system omits private information from the events sent to Data 360.
7. Click Apply.