Understand CRM Analytics for Communications-Business App Datasets

When you set up the CRM Analytics for Communication Business app, you have access to various datasets for gaining valuable insights into your business.

Required Editions

Available in: Developer edition and for an extra cost in Enterprise, Performance, and Unlimited editions.

CRM Analytics for Communications-Business app includes the following datasets:

Account
Opportunity
Oppty Products
Orchestration Item
Order
OrderItem
plain_quota
Quota
Quote
QuoteMember
User

Note The plain_quota dataset is optional and must be imported from a CSV source.

Upload Dataset
Upload the plain_quota Dataset to view relevant metrics in the Home dashboard.