Customize Global Search for Your Users

Optimize global search for each user profile’s needs and help them find relevant results quickly. For example, your sales agents search for customer contacts and opportunities, while marketing agents primarily search for campaigns and leads. Customize search differently for these two user profiles.

Required Editions

Available in: Einstein Search in Lightning Experience
User Permissions Needed
To use Search Manager: Customize Application AND View Setup
  1. From Setup, in the Quick Find box, enter Search Manager, and then select Query Configurations.
  2. Click New.
  3. Enter a unique name.
  4. Select Einstein Global Search Bar, and select one or more user profiles.
  5. Click Save and Continue.
  6. Select the objects to include in the search.
  7. For each searchable object, select which fields to include in the search.
    If the field has a Locked icon icon, it’s a locked standard field, and you can’t change its search state.

Optimize search further by creating rules to filter out irrelevant results and by configuring which objects to always search.