Sales Email Prompt Templates in Action

Einstein generative AI helps you draft a personalized email. Your org’s custom sales email prompt templates automatically appear as options in the Lightning Experience email composer. Before you send an Einstein Sales Email, review the email draft and edit it, if needed.

Required Editions

Available in: Lightning Experience

Available in: Enterprise, Performance, and Unlimited Editions with the Einstein for Platform, or Einstein or Agentforce for Sales or Service add-on, or Agentforce Foundations

User Permissions Needed
To access and run prompt templates outside Prompt Builder	Prompt Template User permission set

To learn about drafting sales emails with Einstein, see Draft a Sales Email with Einstein Generative AI.

Important This tool uses generative AI, which is known to include inaccurate or harmful responses. Before using, review the output for accuracy and safety. You assume responsibility for the output when shared.

Note Einstein Sales Emails isn’t available in the Salesforce mobile app.