---
schema_version: "1"
id: 263f429fccf45298518c1ef73af793078f077c3f2cc38a91d543cbe7f6e6dcab
title: Sales Email Prompt Templates in Action
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/prompt_builder_templates_in_action_sales_email.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.prompt_builder_templates_in_action_sales_email.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 15ae41bdbde1a1c1963e189571c8438d1b8d314367acd79cc31b240b79b87556
description: Einstein generative AI helps you draft a personalized email. Your org’s custom sales email prompt templates automatically appear as options in the Lightning Experience email composer. Before you send an Einstein Sales Email, review the email draft and edit it, if needed.
products:
  - Agentforce
  - Cross Cloud
release: "264"
---
# Sales Email Prompt Templates in Action

Einstein generative AI helps you draft a personalized email. Your org’s custom sales email prompt templates automatically appear as options in the Lightning Experience email composer. Before you send an Einstein Sales Email, review the email draft and edit it, if needed.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with the Einstein for Platform, or Einstein or Agentforce for Sales or Service add-on, or Agentforce Foundations</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d28875e67">User Permissions
            Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d28875e67 ">To access and run prompt templates outside Prompt Builder</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d28875e67 ">Prompt Template User permission set</td>

        </tr>
      </tbody>
    </table>

To learn about drafting sales emails with Einstein, see [Draft a Sales Email with Einstein Generative AI](https://help.salesforce.com/s/articleView?id=sales.einstein_sales_emails_draft.htm&type=5&language=en_US).

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-generative_ai-264-0-0-production-enus/f8ef6498-d7b2-44e3-9b34-ffd5a850aae9/images/icon_important.png)

Important This tool uses generative AI, which is known to include inaccurate or harmful responses. Before using, review the output for accuracy and safety. You assume responsibility for the output when shared.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-generative_ai-264-0-0-production-enus/f8ef6498-d7b2-44e3-9b34-ffd5a850aae9/images/icon_note.png)

Note Einstein Sales Emails isn’t available in the Salesforce mobile app.