Understand How Sales Cloud Einstein Works

Sales Cloud Einstein might seem like magic, but it’s not. It’s built with science. Data science. Learn more about how Sales Cloud Einstein features use your data to bring intelligence to Salesforce.

Required Editions

Available in: Lightning Experience and Salesforce Classic

Available with Sales Cloud Einstein, which is available in Performance and Unlimited Editions, and for an extra cost in Enterprise Edition

Understand How Einstein Scores Your Leads
Learn about the process Einstein uses to determine which of your leads to prioritize.
Einstein Lead Scoring FAQ
Learn more about how Einstein Lead Scoring works and how you can use it with your business.
Understand How Einstein Scores Your Opportunities
Learn about the process Einstein uses to predict which opportunities are most likely to be won.
Understand How Einstein Generative AI Creates Sales Emails
Sales Emails lets busy sales reps to speed up and expand deals through personalized and informed content that buyers love. Einstein generative AI generates personalized emails for contacts and leads, and uses Einstein to personalize and contextualize the emails, a method known as grounding. Learn about email types, how your data is used, and how Salesforce tracks usage.
Understand How Einstein Creates Your Forecasting Prediction
Learn about the process Einstein uses to determine your forecast prediction.

Understand How Sales Cloud Einstein Works

Required Editions

See Also