Retrieves a list of all CRM activities associated with a record during the specified
time frame. The list can include past and future activities. The action is exposed through
Flows, making it available for automation.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and
Developer Editions with Foundations, or Agentforce 1 or Einstein
1 Editions
|
Action Details
| API Name |
GetActivitiesTimeline |
| Reference Action Type |
Standard Action |
| Does this action execute one or more prompt templates? |
No |
Considerations
- The action searches for activities based on the object specified in the user’s request, not
based on the activity owner. For example, you can’t request all the activities associated with
the user Sally Jones.
- The action retrieves activities directly associated with the specified record. For example,
if a user requests activities for the Acme account, the action returns those activities, but it
doesn’t include activities for an opportunity related to the Acme account. If the user wants to
view activities for the account and the related opportunity, they must specify both objects in
their request.
- The total output of the action is limited to 15,000 tokens. If the limit is exceeded, some
activities are truncated.
- The limit for text fields is 450 words. If the limit is exceeded, some text is
truncated.
