---
schema_version: "1"
id: 0c4111e5a39c71f2126a09c3c0635959b8ed4865da0fb73cac01e24b3294fe45
title: Sales | Get Activities Timeline
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/copilot_actions_ref_get_activities_timeline.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.copilot_actions_ref_get_activities_timeline.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: cf274ab8eb85417b957beed6173dc40ebdf87a19cc6f4feed8eb7bf0b8decea4
description: Retrieves a list of all CRM activities associated with a record during the specified time frame. The list can include past and future activities. The action is exposed through Flows, making it available for automation.
products:
  - Agentforce
  - Cross Cloud
release: "264"
---
# Sales | Get Activities Timeline

Retrieves a list of all CRM activities associated with a record during the specified time frame. The list can include past and future activities. The action is exposed through Flows, making it available for automation.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Foundations, or <strong>Agentforce 1</strong> or <strong>Einstein 1</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d51366e77">User Permissions Needed</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d51366e80">&nbsp;</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d51366e77 d51366e80 ">See <a href="https://help.salesforce.com/s/articleView?id=ai.agent_actions_common_perms.htm&amp;type=5&amp;language=en_US" target="_blank">Common User Access for Standard Agent
              Actions</a>.</td>

        </tr>
      </tbody>
    </table>

## Action Details

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small "><colgroup><col style="width:50%"> <col style="width:50%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">API Name</td><td class="slds-cell-wrap" style="vertical-align:top;">GetActivitiesTimeline</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Reference Action Type</td><td class="slds-cell-wrap" style="vertical-align:top;">Standard Action</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Does this action execute one or more prompt templates?</td><td class="slds-cell-wrap" style="vertical-align:top;">No</td></tr></tbody></table>

## Considerations

- The action searches for activities based on the object specified in the user’s request, not based on the activity owner. For example, you can’t request all the activities associated with the user Sally Jones.
- The action retrieves activities directly associated with the specified record. For example, if a user requests activities for the Acme account, the action returns those activities, but it doesn’t include activities for an opportunity related to the Acme account. If the user wants to view activities for the account and the related opportunity, they must specify both objects in their request.
- The total output of the action is limited to 15,000 tokens. If the limit is exceeded, some activities are truncated.
- The limit for text fields is 450 words. If the limit is exceeded, some text is truncated.