B2B Commerce | Get Order Pipeline

Provides an analysis of the returns fulfillment order pipeline, including the status breakdown, delayed orders, and on-time delivery rate for a specific store. Use this action to monitor returns processing efficiency and identify operational bottlenecks, enabling you to address delayed order proactively, improve customer satisfaction, and optimize your returns fulfillment workflow to meet service level expectations. This action requires Salesforce Data Cloud.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with Foundations, or Agentforce 1 or Einstein 1 Editions
User Permissions Needed  
See Common User Access for Standard Agent Actions.

Action Details

API Name GetOrderPipeline
Reference Action Type Standard Action
Does this action execute one or more prompt templates? No
Required Setup Agentforce Skills for Merchandising for Commerce