---
schema_version: "1"
id: 742bb9a03d4e7fffd37711b42a1ca452ba0e335299b5b1a6e8ca2ec15fc1648f
title: B2B Commerce | Get Order Pipeline
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/copilot_actions_ref_b2bcomm_getorderpipeline.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.copilot_actions_ref_b2bcomm_getorderpipeline.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2a6b2267eda3435fc8a1d9507662e2c443e426d445c5db83dabcf467567f000c
description: Provides an analysis of the returns fulfillment order pipeline, including the status breakdown, delayed orders, and on-time delivery rate for a specific store. Use this action to monitor returns processing efficiency and identify operational bottlenecks, enabling you to address delayed order proactively, improve customer satisfaction, and optimize your returns fulfillment workflow to meet service level expectations. This action requires Salesforce Data Cloud.
products:
  - Agentforce
  - Cross Cloud
release: "264"
---
# B2B Commerce | Get Order Pipeline

Provides an analysis of the returns fulfillment order pipeline, including the status breakdown, delayed orders, and on-time delivery rate for a specific store. Use this action to monitor returns processing efficiency and identify operational bottlenecks, enabling you to address delayed order proactively, improve customer satisfaction, and optimize your returns fulfillment workflow to meet service level expectations. This action requires Salesforce Data Cloud.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with Foundations, or <strong>Agentforce 1</strong> or <strong>Einstein 1</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d168568e77">User Permissions Needed</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d168568e80">&nbsp;</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d168568e77 d168568e80 ">See <a href="https://help.salesforce.com/s/articleView?id=ai.agent_actions_common_perms.htm&amp;type=5&amp;language=en_US" target="_blank">Common User Access for Standard Agent
              Actions</a>.</td>

        </tr>
      </tbody>
    </table>

## Action Details

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small "><colgroup><col style="width:50%"> <col style="width:50%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">API Name</td><td class="slds-cell-wrap" style="vertical-align:top;">GetOrderPipeline</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Reference Action Type</td><td class="slds-cell-wrap" style="vertical-align:top;">Standard Action</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Does this action execute one or more prompt templates?</td><td class="slds-cell-wrap" style="vertical-align:top;">No</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Required Setup</td><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=commerce.comm_agent_merchant.htm&amp;language=en_US" target="_blank">Agentforce Skills for Merchandising for Commerce</a></td></tr></tbody></table>

#### See Also

- [Merchant Agent for Commerce](https://help.salesforce.com/s/articleView?id=commerce.comm_agent_merchant.htm&language=en_US)
- [Agentforce for Commerce](https://help.salesforce.com/s/articleView?id=commerce.comm_agent.htm&language=en_US)