Volunteer Management | Match Volunteers to Shifts

Find suitable volunteers to fill open shifts based on the time, location, and qualification requirements. Return volunteers that meet the shift requirements and generate a list from the results to use as a contact list to request that the volunteers sign up for the open shift.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce for Nonprofit add-on or included in Agentforce 1 Nonprofit Edition. Requires each user to have the Agentforce for Nonprofit add-on to access the action.
Permissions Needed
To use Volunteer Management: Manage Volunteer Data
See Common User Access for Standard Agent Actions.

Action Details

API Name MatchVolunteersToShifts
Reference Action Connect API
Does this action execute one or more prompt templates? No