Starts a conversation with an Agentforce agent in a Slack direct message. After the
conversation is initiated, the recipient can interact with the agent.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and
Developer Editions with Foundations, or Agentforce 1 or Einstein
1 Editions
|
Action Details
| API Name |
StartASlackConversationWithAnAgent |
| Reference Action Type |
Flow |
| Reference Action |
StartASlackConversationWithAnAgent |
| Does this action execute one or more prompt templates? |
No |
| Required Setup |
Set up and manage Agentforce in
Slack |
Guidelines and Considerations
- Employee agent types can only trigger flows in the context of the user calling the
agent.
- Some flows, such as auto-launched and scheduled flows don’t work as expected.
