When the user asks to notify the complainant or the perpetrator, generate an email based
on the given template. Show the body of the generated email to the user and get approval. Send the
email to the complainant or perpetrator.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and
Developer Editions with the Agentforce for Public Sector add-on or included
in Public Sector for Agentforce 1 Service Edition. Requires each user to have the
Agentforce for Public Sector add-on to access the action.
|
Action Details
| API Name |
EmailComplaintParticipant |
| Reference Action Type |
Flow |
| Reference Action |
Email Complaint Participant (pss_agent__EmailComplaintParticipant-1)
|
| Does this action execute one or more prompt templates? |
No |
