Marketing | Identify Business Unit

Retrieves engagement metrics, such as open rates, clicks or unsubscribes, for a specific campaign and generates key insights about the campaign’s performance. For example, recommend different subject lines or add more time between email sends to prevent subscriber fatigue.

Required Editions

Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions with Foundations and Marketing Cloud Next
User Permissions Needed  
See Common User Access for Standard Agent Actions.

Action Details

API Name IdentifyBusinessUnit
Reference Action Type Standard Action
Reference Action Marketing Cloud: Identify Business Unit
Does this action execute one or more prompt templates? No
Required Setup Enable AI Features in Marketing Cloud

Guidelines and Considerations

  • This action is intended for use only in Marketing Cloud campaigns.
  • Type "skip" to bypass this action in the rare case it asks you to select a business unit when your org doesn’t have business units.