Health | Classify Disease Surveillance Cases

Suggests a classification for a disease investigation case as Confirmed, Suspected, or Probable based on the lab findings and the criteria outlined in the disease definition.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce for Health add-on or included in Agentforce 1 Health Edition. Requires each user to have the Agentforce for Health add-on to access the action.
User Permissions Needed  
To use this action:

Access Case Classification Assistive Agent

AND

Case Classification AI Assistive Agent permission set

AND

Prompt Template User

AND

Data Cloud User

See Common User Access for Standard Agent Actions.
Note
Note The user interface of this product is available only in English and may not be fully supported in other languages.

Action Details

API Name DiseaseSurveillanceCaseClsfn
Reference Action Type Prompt Template
Reference Action Classify Case (ClassifyCase)
Does this action run one or more prompt templates? Yes
Required Setup Agentforce for Public Health

Classify Disease Surveillance Cases and Prompt Templates

This action uses the Classify Case prompt template to classify an infectious disease case.

Considerations

This action uses a Large Language Model to suggest a case classification. We provide explanations and sources to support the model's response where possible but the suggestion must always be reviewed by a human to ensure accuracy.