---
schema_version: "1"
id: 60eb641afc6601c79a1d4cbf6f4e8661aa9da629292b9970c43ce4a2629ce5e3
title: Health | Classify Disease Surveillance Cases
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/agent_ref_hc_classify_cases.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.agent_ref_hc_classify_cases.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: d22d6452dadd8cf953c473821626875f1da69e98365bf2c76cae2c29a66bee9d
description: Suggests a classification for a disease investigation case as Confirmed, Suspected, or Probable based on the lab findings and the criteria outlined in the disease definition.
products:
  - Agentforce
  - Cross Cloud
release: "264"
---
# Health | Classify Disease Surveillance Cases

Suggests a classification for a disease investigation case as Confirmed, Suspected, or Probable based on the lab findings and the criteria outlined in the disease definition.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions with the Agentforce for Health add-on or included in Agentforce 1 Health Edition. Requires each user to have the Agentforce for Health add-on to access the action.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
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          <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d132883e85">User Permissions Needed</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d132883e88">&nbsp;</th>
        </tr>
      </thead>
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          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d132883e85 ">To use this action:</td>

          <td data-label="" class="slds-cell-wrap" style="vertical-align:top;" headers="d132883e88 ">
            <p>Access Case Classification Assistive Agent</p>
            <p>AND</p>
            <p>Case Classification AI Assistive
              Agent permission set</p>
            <p>AND</p>
            <p>Prompt Template User</p>
            <p style="margin-bottom:0;">AND</p>
            <p style="margin-bottom:0;">Data Cloud User</p>
          </td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d132883e85 d132883e88 ">See <a href="https://help.salesforce.com/s/articleView?id=ai.agent_actions_common_perms.htm&amp;type=5&amp;language=en_US" target="_blank">Common User Access for Standard Agent Actions</a>.</td>

        </tr>
      </tbody>
    </table>

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-generative_ai-264-0-0-production-enus/f8ef6498-d7b2-44e3-9b34-ffd5a850aae9/images/icon_note.png)

Note The user interface of this product is available only in English and may not be fully supported in other languages.

## Action Details

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small "><colgroup><col style="width:50%"> <col style="width:50%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">API Name</td><td class="slds-cell-wrap" style="vertical-align:top;">DiseaseSurveillanceCaseClsfn</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Reference Action Type</td><td class="slds-cell-wrap" style="vertical-align:top;">Prompt Template</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Reference Action</td><td class="slds-cell-wrap" style="vertical-align:top;">Classify Case (ClassifyCase)</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Does this action run one or more prompt templates?</td><td class="slds-cell-wrap" style="vertical-align:top;">Yes</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Required Setup</td><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=ind.hc_admin_ds_agentforce_for_public_health.htm&amp;type=5&amp;language=en_US" target="_blank">Agentforce for Public Health</a></td></tr></tbody></table>

## Classify Disease Surveillance Cases and Prompt Templates

This action uses the Classify Case prompt template to classify an infectious disease case.

## Considerations

This action uses a Large Language Model to suggest a case classification. We provide explanations and sources to support the model's response where possible but the suggestion must always be reviewed by a human to ensure accuracy.