Financial Services | Get Transaction Dispute Questionnaire

Retrieves the assessment questionnaire based on reason code, reason subcode, and payment network for disputed transactions. Generates an assessment ID after the questionnaire is completed and updates the assessment record with the case details.

Required Editions

Available in: Lightning Experience
Available in: Professional, Enterprise, and Unlimited Editions with Financial Services Cloud
User Permissions Needed
To use Financial Services Cloud:

Financial Services Cloud Extension

OR

FSC Service

See Common User Access for Standard Agent Actions.

Action Details

API Name GetTransactionDisputeQuestionnaire
Reference Action Type Integration Procedure
Reference Action FSCTxnDisputeMgmt_GetReqParamForQnr
Does this action execute one or more prompt templates? No