---
schema_version: "1"
id: 646a50c0d6fbb60026b7cb3a3b73ea12d956d076421819a802ae2ec3491cc4fe
title: Financial Services | Get Transaction Dispute Questionnaire
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/agent_ref_fsc_get_trnsx_dispt_qstnre.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.agent_ref_fsc_get_trnsx_dispt_qstnre.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3000c41b8cbb70cd1316cfd1e3ea7cab6ef5eef0697e8ce4f41d87b40a813f87
description: Retrieves the assessment questionnaire based on reason code, reason subcode, and payment network for disputed transactions. Generates an assessment ID after the questionnaire is completed and updates the assessment record with the case details.
products:
  - Agentforce
  - Cross Cloud
release: "264"
---
# Financial Services | Get Transaction Dispute Questionnaire

Retrieves the assessment questionnaire based on reason code, reason subcode, and payment network for disputed transactions. Generates an assessment ID after the questionnaire is completed and updates the assessment record with the case details.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Professional</strong>, <strong>Enterprise</strong>, and <strong>Unlimited</strong> Editions with Financial Services Cloud</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col>
        <col>
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d89479e67">User Permissions
            Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d89479e67 ">To use Financial Services Cloud:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d89479e67 ">
            <p>Financial Services Cloud Extension</p>
            <p style="margin-bottom:0;">OR</p>
            <p style="margin-bottom:0;">FSC Service</p>
          </td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d89479e67 ">See <a href="https://help.salesforce.com/s/articleView?id=ai.agent_actions_common_perms.htm&amp;type=5&amp;language=en_US" target="_blank">Common User Access for Standard Agent
              Actions</a>.</td>

        </tr>
      </tbody>
    </table>

## Action Details

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small "><colgroup><col style="width:50%"> <col style="width:50%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">API Name</td><td class="slds-cell-wrap" style="vertical-align:top;">GetTransactionDisputeQuestionnaire</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Reference Action Type</td><td class="slds-cell-wrap" style="vertical-align:top;">Integration Procedure</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Reference Action</td><td class="slds-cell-wrap" style="vertical-align:top;">FSCTxnDisputeMgmt_GetReqParamForQnr</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Does this action execute one or more prompt templates?</td><td class="slds-cell-wrap" style="vertical-align:top;">No</td></tr></tbody></table>