Financial Services | Get Financial Accounts for Complaint

Retrieves financial accounts associated with the customer, filtered by the selected product type. Returns account details for the customer to select the account related to their complaint.

Required Editions

Available in: Lightning Experience
Available in: Professional, Enterprise, and Unlimited Editions with Financial Services Cloud
User Permissions Needed
To use Financial Services Cloud:

Financial Services Cloud Extension

OR

FSC Service

See Common User Access for Standard Agent Actions.

Action Details

API Name GetFinancialAccountsForCmplnt
Reference Action Type Integration Procedure
Reference Action ComplaintManagement_GetFinancialAccountsAF
Does this action execute one or more prompt templates? No