---
schema_version: "1"
id: 5744be9279015ddda2476824231ef37abfa5cefd82e97eed4245ddca7c1d3caf
title: Financial Services | Get Financial Accounts for Complaint
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/agent_ref_fsc_get_fin_acc_for_complnt.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.agent_ref_fsc_get_fin_acc_for_complnt.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9b6750d22cbf80528d7b5047fc6ef9c56ba6564c2ae800beba5bd59faf6cce75
description: Retrieves financial accounts associated with the customer, filtered by the selected product type. Returns account details for the customer to select the account related to their complaint.
products:
  - Agentforce
  - Cross Cloud
release: "264"
---
# Financial Services | Get Financial Accounts for Complaint

Retrieves financial accounts associated with the customer, filtered by the selected product type. Returns account details for the customer to select the account related to their complaint.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Professional</strong>, <strong>Enterprise</strong>, and <strong>Unlimited</strong> Editions with Financial Services Cloud</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col>
        <col>
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d99937e67">User Permissions Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d99937e67 ">To use Financial Services Cloud:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d99937e67 ">
            <p>Financial Services Cloud Extension</p>
            <p style="margin-bottom:0;">OR</p>
            <p style="margin-bottom:0;">FSC Service</p>
          </td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d99937e67 ">See <a href="https://help.salesforce.com/s/articleView?id=ai.agent_actions_common_perms.htm&amp;type=5&amp;language=en_US" target="_blank">Common User Access for Standard Agent Actions</a>.</td>

        </tr>
      </tbody>
    </table>

## Action Details

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small "><colgroup><col style="width:50%"> <col style="width:50%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">API Name</td><td class="slds-cell-wrap" style="vertical-align:top;">GetFinancialAccountsForCmplnt</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Reference Action Type</td><td class="slds-cell-wrap" style="vertical-align:top;">Integration Procedure</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Reference Action</td><td class="slds-cell-wrap" style="vertical-align:top;">ComplaintManagement_GetFinancialAccountsAF</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Does this action execute one or more prompt templates?</td><td class="slds-cell-wrap" style="vertical-align:top;">No</td></tr></tbody></table>