Gets a collection of available service point records at the selected premise, including market identifiers and distribution regions, to drive category selection, pricing, and enrollment.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited , and Developer Editions with the Agentforce for Energy & Utilities add-on or included in Agentforce 1 Energy & Utilties Edition. Requires each user to have the Agentforce for Energy & Utilities add-on to access the action. |
| User Permissions Needed | |
|---|---|
| To enable agents: |
Manage AI Agents AND the admin user permission for the agent type you want to create OR Customize Application |
| To build and manage agents: |
Manage Agentforce Service Agents AND Manage AI Agents OR Customize Application |
Action Details
| API Name | GetCustomerServiceAddresses |
| Reference Action Type | Flow |
| Reference Action |
Get Customer Address (GetCustomerAddress) |
| Does this action execute one or more prompt templates? | No |
| Required Setup | Agentforce for Energy Tariff Comparison |