---
schema_version: "1"
id: d2c8951dfc64dbceac44a26a937de7af0177bf07ad17c588999532fb4ac66231
title: Energy & Utilities | Get Customer Service Addresses
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/agent_ref_energy_get_customer_service_addresses.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.agent_ref_energy_get_customer_service_addresses.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9f9772ea4d06e9f752d99b6f6238cf34686d1c068efffa4c6bd9572a08573345
description: Gets a collection of available service point records at the selected premise, including market identifiers and distribution regions, to drive category selection, pricing, and enrollment.
products:
  - Agentforce
  - Cross Cloud
release: "264"
---
# Energy & Utilities | Get Customer Service Addresses

Gets a collection of available service point records at the selected premise, including market identifiers and distribution regions, to drive category selection, pricing, and enrollment.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong> , and<strong> Developer</strong> Editions with the Agentforce for Energy &amp; Utilities add-on or included in Agentforce 1 Energy &amp; Utilties Edition. Requires each user to have the Agentforce for Energy &amp; Utilities add-on to access the action.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d127538e70">User Permissions Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d127538e70 ">To enable agents:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d127538e70 ">
            <p>Manage AI Agents AND the admin user permission for the agent type you want to
              create</p>
            <p>OR</p>
            <p style="margin-bottom:0;">Customize Application</p>
          </td>

        </tr>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d127538e70 ">To build and manage agents:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d127538e70 ">
            <p>Manage Agentforce Service Agents AND Manage AI Agents</p>
            <p>OR</p>
            <p style="margin-bottom:0;">Customize
              Application</p>
          </td>

        </tr>
      </tbody>
    </table>

## Action Details

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <tbody>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">API Name</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">GetCustomerServiceAddresses</td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">Reference Action Type</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">Flow</td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">Reference Action </td>

            <td class="slds-cell-wrap" style="vertical-align:top;">
              <p>Get Customer Address</p>
              <p style="margin-bottom:0;">(GetCustomerAddress)</p>
            </td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">Does this action execute one or more prompt templates?</td>

            <td class="slds-cell-wrap" style="vertical-align:top;">No</td>

          </tr>
          <tr class="">
            <td class="slds-cell-wrap" style="vertical-align:top;">Required Setup</td>

            <td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=ind.energy_agentforce_for_energy_tariff_comparison.htm&amp;language=en_US" target="_blank">Agentforce for Energy Tariff Comparison</a></td>

          </tr>
        </tbody>
      </table>