Verifies whether the user-provided verification code matches the code that’s sent to the user’s email address.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce for Education add-on or included in Agentforce 1 Education Edition. Requires each user to have the Agentforce for Education add-on to access the action. |
| User Permissions Needed | |
|---|---|
| To use Education Cloud: |
Education Cloud Full Access OR Education Cloud - Limited Access OR Education Cloud for Experience Cloud User OR Education Cloud - Guest Access |
| To use Agentforce: | Agentforce for Education Cloud |
| See Common User Access for Standard Agent Actions. | |
Action Details
| API Name | VerifyEmailCode |
| Reference Action Type | Flow |
| Does this action execute one or more prompt templates? | No |
Guidelines and Considerations
During the verification process, the user must enter the correct OTP to continue. After three unsuccessful attempts, the process restarts, requiring the user to reenter their email address to receive a new verification code. This security measure prevents bypassing the verification process after multiple unsuccessful attempts.
To use this action with the EDU Cloud: Verify Email Code and Create Prior Learning Evaluation actions, map the inputs and outputs to variables. See Set Up Transfer Credit Agent.