Sends a code to the user's email address to verify their identity.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce for Education add-on or included in Agentforce 1 Education Edition. Requires each user to have the Agentforce for Education add-on to access the action. |
| User Permissions Needed | |
|---|---|
| To use Education Cloud: |
Education Cloud Full Access OR Education Cloud - Limited Access OR Education Cloud for Experience Cloud User OR Education Cloud - Guest Access |
| To use Agentforce: | Agentforce for Education Cloud |
| See Common User Access for Standard Agent Actions. | |
Action Details
| API Name | SendEmailVerification |
| Reference Action Type | Flow |
| Does this action execute one or more prompt templates? | No |
Guidelines and Considerations
If the agent doesn't receive the verification code, confirm that the email address is correct and try the process again. The one-time passcode (OTP) remains valid for 5 minutes. Initiate a new request after 5 minutes have passed.