---
schema_version: "1"
id: d9d1a1ad4138851215e6d2e5f4b536ead189b6e189fea82e05a220c10ec8f305
title: Tableau Resource Monitoring Tool Log Files
collection: tableau
version: next
locale: en-us
portal_url: https://docs.salesforce.com/tableau/next/en-us/server/rmt-admin-logs.md
canonical_url: https://help.tableau.com/v0.0/server/en-us/rmt-admin-logs.htm
source_site: help.tableau.com
content_type: documentation
content_hash: 058d59a7bfa7dc14c971f76b86a7aa49f8d71dd0b529334122617db8df357b0d
description: Understand and collect Resource Monitoring Tool log files for support.
---
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# Tableau Resource Monitoring Tool Log Files

## Log Files

Tableau Resource Monitoring Tool includes many components. Each component maintains its own set of log files.

By default, 31 log files with a max file size of 1 GB each will be retained in each set. Excess log files beyond that will be deleted automatically.

**Note:** In an effort to align with our company values of Equality, we have changed non-inclusive terminology where possible. Because changing terms in certain places can causing a breaking change, we maintain the existing terminology. So, you may continue to see the terms in CLI commands and options, installation folders, configuration files. and other instances. For more information, see [About Tableau Help](https://help.tableau.com/current/tableau/en-us/about-tableau-help.htm).

### Components

<table class="simple-table">
                    <colgroup>
                        <col style="width: 31%;">
                        <col style="width: 41%;">
                        <col style="width: 26%;">
                    </colgroup>
                    <thead>
                        <tr class="header">
                            <th>
                                <p>Component</p>
                                <p>For additional information about services installed with RMT, see <a href="https://help.tableau.com/v0.0/server/en-us/rmt-services.htm" class="xref">Resource Monitoring Tool (RMT) Services</a>.</p>
                            </th>
                            <th>
                                <p>Log File Location</p>
                                <p><code style="font-weight: normal;">C:\Program Files\Tableau\Tableau Resource Monitoring Tool\master\logs\</code>
                                </p>
                                <p> </p>
                            </th>
                            <th>Description</th>
                        </tr>
                    </thead>
                    <tbody>
                        <tr class="odd">
                            <td>Backgrounder</td>
                            <td><code>background\YYYYMMDD-pts.log</code>
                            </td>
                            <td>Logs generated by the general background processor.</td>
                        </tr>
                        <tr class="even">
                            <td>Director</td>
                            <td><code>director\YYYYMMDD-pts.log</code>
                            </td>
                            <td>Logs generated by the director background processor.</td>
                        </tr>
                        <tr class="odd">
                            <td>Host</td>
                            <td><code>host\YYYYMMDD.log</code>
                            </td>
                            <td>Logs generated by the  host.</td>
                        </tr>
                        <tr class="even">
                            <td>Web Server</td>
                            <td><code>web\YYYYMMDD-pts.log</code>
                            </td>
                            <td>Logs generated by the web server.</td>
                        </tr>
                        <tr class="even">
                            <td>RabbitMQ (Message Broker)</td>
                            <td><code>rabbitmq/*.log</code>
                            </td>
                            <td>Logs generated by RabbbitMQ </td>
                        </tr>
                        <tr class="even">
                            <td>PostgreSQL (local data repository)</td>
                            <td><code>pgsql/*.log and *.csv</code>
                            </td>
                            <td>Logs generated by the local PostgreSQL database. </td>
                        </tr>
                    </tbody>
                </table>

### Security logs

Security logging was added with version 2025.3.4. You will not see these logs or folders if you are running an RMT version older than that.

For details on Security logs, see [Tableau Resource Monitoring Tool Security Log Files](https://help.tableau.com/v0.0/server/en-us/rmt-admin-logs-security.htm).

For advanced troubleshooting, verbose logging can also be enabled for more internal activities. These activity logs are stored in the associated component’s log directory.

  
| Activity | Log File Location | Description |
| --- | --- | --- |
| Database | `logs\*\YYYYMMDD-ef.log` | Logs of internal database queries. By default, only errors are written to this log. Enable by changing `db.logLevel` to `Debug` or higher. |
| Message Queue | `logs\*\YYYYMMDD-mq.log` | Logs of internal message queue communication. By default, this log will not be generated. Enable by changing `mq.logLevel` to `Debug` or higher. |

## Log Level Configuration

Resource Monitoring Tool log levels can be adjusted in the following ways:

- Resource Monitoring Tool web interface: From the Admin menu, navigate to Configuration and select the Advanced tab. You can set the log levels and also specify if you want to include database queries and message queue communications.
    
    Logging levels you can set using the web interface:
    
    | Level |
    | --- |
    | Default: Includes Information, Warning, Error, and Critical levels |
    | Verbose: Includes Information, Warning, Error, Critical (everything in the default) and Debug levels |
- Settings in the `config.json` files. Log levels are configured independently for each component. The default config file paths are below. This may vary depending on your installation folder.
    
     
    | Install | Default Location |
    | --- | --- |
    | Tableau Resource Monitoring Tool | `%PROGRAMFILES%\Tableau\Tableau Resource Monitoring Tool\master\config\config.json` |
    | Tableau Resource Monitoring Tool Agent | `%PROGRAMFILES%\Tableau\Tableau Resource Monitoring Tool\agent\config\config.json` |
    
    Logging levels that can be configured using the configuration file:
    
    | Level |
    | --- |
    | Trace |
    | Debug |
    | Information |
    | Warning |
    | Error |
    | Critical |
    | None |
    
    Below is a snippet demonstrating some default log level settings:
    
    ```
    {  
      "db":  {  
        "logLevel":  "Error"  
      },  
      "mq":  {  
        "logLevel":  "Warning"  
      },  
      "server":  {  
        "background":  {  
          "logLevel":  "Information"  
        },  
        "director":  {  
          "logLevel":  "Information"  
        },  
        "web":  {  
          "logLevel":  "Information"  
        }  
      }  
    }
    ```

### Sending Log Files to Tableau Customer Support

If you are working with Tableau Support and they ask you to send log files, zip the files up before you send them.

1. Connect to RMT Server and each server that has the Resource Monitoring ToolAgent installed.
2. Open a command prompt and run: `rmtadmin ziplogs <output file path>`, to create a ZIP archive of the log files.
    
    For more information on sending log files to Tableau, see the [Tableau Knowledge Base](https://kb.tableau.com/articles/howto/alternative-method-for-sending-large-files).

**Note:** Installation log files are located at `%userprofile%\AppData\Local\Temp`. For example, `C:\Users\jsmith\AppData\Local\Temp`.

## Who can do this

Resource Monitoring Tool Administrator or a Resource Monitoring Tool user with **Server/Environment Management** role.

## Other articles in this section