---
schema_version: "1"
id: 4b737510c880bf47ccfa99ad0de9b02dc7d208970b7d7cb01288f00d751f3dcb
title: Manage Users and Authentication in Tableau Resource Monitoring Tool (RMT)
collection: tableau
version: next
locale: en-gb
portal_url: https://docs.salesforce.com/tableau/next/en-gb/server/rmt-server-roles.md
canonical_url: https://help.tableau.com/v0.0/server/en-gb/rmt-server-roles.htm
source_site: help.tableau.com
content_type: documentation
content_hash: 889f5e0a489a600d18104e6d129b63a885340999c5e053d11389a0750376f624
description: Manage users, authentication, and server roles in the Resource Monitoring Tool.
---
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# Manage Users and Authentication in Tableau Resource Monitoring Tool (RMT)

When you install RMT, you create an admin user during configuration. That user has permissions to perform all tasks on the RMT Server. You can later add other users and specify which tasks they are able to perform related to RMT.

## Add a local user

To add users to RMT, click the Admin menu and select Users (this option may not be available if you have not configured an environment).

To add a new user in Resource Monitoring Tool:

1. From the **Admin** menu, select Users.
2. Click New User.
3. Provide a username and password, and apply the server roles.
4. Click Save.

## Add a delegated user

Beginning in version 2023.1 users can be authenticated using their domain account credentials rather than using a separate password stored locally in RMT. When a user configured for delegated authentication signs into RMT, RMT passes the user and the password they entered to the computer operating system (OS) for verification.

**Note:** Beginning in version 2025.2 you can use PAM authentication for delegated authentication. For details, see [PAM-based Authentication in Tableau Resource Monitoring Tool (RMT)](https://help.tableau.com/v0.0/server/en-gb/rmt-admin-authentication-PAM.htm).

To add a new, delegated user in Resource Monitoring Tool:

1. From the **Admin** menu, select Users.
2. Click New User. The default is a local user.
3. Select Operating System (Delegated).
4. Provide a Username.
    
    Be sure to type _just_ the user name. Do not include any domain.
    
    When signing into RMT, the user will provide their standard network password and the OS will verify this.
5. Select the server roles the user should have. For more details about server roles, see below.
6. Click Save.

## Change user authentication

With version 2023.1.0 or later you can change an existing user from one auth type to another. To change an existing user's authentication:

1. Click the Edit icon.
2. Select the Authentication Mode you want:
    - If you are changing to Operating System (Delegated) mode, you only need to enter the username (without domain). The user will provide their own password at sign in. And existing password stored in RMT is deleted and cannot be restored.
    - If you are changing to RMT (Local) mode, you need to enter a username and password. These are stored locally by RMT.
3. Confirm the Server Roles selected for the user.
4. Click **Save** to save your changes.

## Server Roles in Tableau Resource Monitoring Tool

The Tableau Resource Monitoring Tool has various server roles that you can assign to a user to give them permissions to perform certain tasks.

The following table lists the available roles and what each roles allows the user to do:

| Server Roles | Role Description |
| --- | --- |
| Download Log Bundles | Download log files. |
| Download TDS Files | Download **.tds** files. |
| Generate Chargeback Reports | Create chargeback reports. |
| Server/Environment Management | Has permissions to update all configurations. |
| User Management | Create and edit users. |
| Webhook Management | Manage Slack notification settings. |

### Troubleshoot authentication issues

For details on how to troubleshoot user sign in and authentication issues, see [Troubleshoot User Authentication](https://help.tableau.com/v0.0/server/en-gb/rmt-troubleshoot-user-signin.htm).

## Other articles in this section