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title: Troubleshoot RMT Server Service Interruptions
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locale: en-gb
portal_url: https://docs.salesforce.com/tableau/next/en-gb/server-linux/rmt-troubleshoot-rmt-service-interruptions.md
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description: Troubleshoot RMT Server service interruptions caused by non-compliant accounts.
---
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# Troubleshoot RMT Server Service Interruptions

You may be experiencing service interruptions due to RMT Server stopping on a regular basis. This is most likely because Resource Monitoring Tool has been configured with service accounts that do not conform to your internal IT policies. Many IT departments employ automation tools that will revoke privileges on accounts that are deemed non-compliant with their standards, and are the cause for the service interruptions.

**Temporary solution:** Restart RMT Server by running `rmtadmin start -master`.

**Long-term solution:** You can either configure the Resource Monitoring Tool to run under an account that is compliant with your internal governance policies (recommended), or alternatively, work with your IT department to obtain an exception from the policy.

## Who can do this

You need to be an Administrator on the machine and be a Resource Monitoring Tool Administrator in order to make configuration and database changes.