---
schema_version: "1"
id: 76936f44e9c6ec8974ffc920cdfc801b642c43f7024067e710249ff4ced3b57b
title: Salesforce Marketing Cloud
collection: tableau
version: current
locale: en-us
portal_url: https://docs.salesforce.com/tableau/current/en-us/pro/desktop/examples_salesforce_marketing_cloud.md
canonical_url: https://help.tableau.com/current/pro/desktop/en-us/examples_salesforce_marketing_cloud.htm
source_site: help.tableau.com
content_type: documentation
content_hash: c97aecd21edea95efe000aa544aba03accc18e507c32d29e337c94c9d6588483
description: Connect Tableau to Salesforce Marketing Cloud and configure the instance for API connections.
---
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# Salesforce Marketing Cloud

This article describes how to connect Tableau to the Salesforce Marketing Cloud connector. To begin, you must install the connector and configure the instance to accept Application Programming Interface (API) connections. The Marketing Cloud connector needs a plugin (.taco file) and a driver.

**Note:** Multi-factor authentication (MFA) isn't supported.

## Driver required

Check that the driver is installed on your computer. If the driver isn't installed on your computer, Tableau displays a message in the connection dialog box with a link to the [Driver Download page](https://www.tableau.com/support/drivers?_ga=2.20630968.1085652253.1659977445-2116059056.1644518172), where you can find driver links and installation instructions.

## MFA Work Around

If you are having problems using MFA with Salesforce Marketing Cloud. You first need to enable MFA on the web UI login, then follow the steps on the Tableau Exchange. To get the instructions, see:

[Salesforce Marketing Cloud](https://extensiongallery.tableau.com/products/695)

### Install the Connector

Complete the following steps to install the connector in Tableau.

1. In Tableau, in the **Connect** panel, locate the **To a Server** section.
2. Select More, and in the connections list, select **Salesforce Marketing Cloud.** If necessary, let Tableau install the connector and restart.
3. In the dialog that appears, enter the following information:
    1. In User, enter the name of the Marketing Cloud API user.
    2. In Password, enter the password associated with the API user account in Marketing Cloud.
    3. In Subdomain, enter the subdomain listed as part of the SOAP Base URI in Marketing Cloud's configuration summary (for example, `https://<<SubDomain>>.soap.marketingcloudapis.com/`).
4. Click Sign In to finish making the connection.

## Configure the Marketing Cloud Instance

The Marketing Cloud Connector needs an API integration to be configured and given appropriate privileges. After it's configured, your instance has a Subdomain value that can be entered into Tableau’s connector dialog.

Use the Salesforce Marketing Cloud [documentation](https://developer.salesforce.com/docs/marketing/marketing-cloud/guide/your-subdomain-tenant-specific-endpoints.html "link to Salesforce Marketing Cloud subdomain documentation") to identify your subdomain.

**Note:** Only Marketing Cloud Administrators can configure a subdomain.

## Refresh your data

Tableau only supports data extract connections for the Marketing Cloud connector. You can update the data by refreshing the data extract. For more information, see [Refresh Extracts](https://help.tableau.com/current/pro/desktop/en-us/extracting_refresh.htm). For information about refresh schedules, see [Schedule Extract Refreshes as You Publish a Workbook](https://help.tableau.com/current/pro/desktop/en-us/publish_workbooks_schedules.htm).

#### See also

- [Set Up Data Sources](https://help.tableau.com/current/pro/desktop/en-us/datasource_prepare.htm) – Add more data to this data source or prepare your data before you analyze it.
- [Build Charts and Analyze Data](https://help.tableau.com/current/pro/desktop/en-us/design_and_analyze.htm) – Begin your data analysis.
- Salesforce Help: [Set Up Tableau in Customer Data Platform](https://help.salesforce.com/s/articleView?id=sf.c360_a_set_up_tableau_connected_app.htm&type=5&language=en_US)
- Salesforce Help: [Enable Customer Data Platform in Tableau](https://help.salesforce.com/s/articleView?id=sf.c360_a_enable_tableau_connector.htm&type=5&language=en_US)
- Salesforce Help: [Using Customer Data Platform Data in Tableau](https://help.salesforce.com/s/articleView?id=sf.c360_a_using_customer_360_aud_data_in_tableau.htm&type=5&language=en_US)