---
schema_version: "1"
id: 07e5ba1c97e3ddb01b117d9870617bfdc8d0dc5cf684cd240822f862afd959ed
title: Salesforce Data 360
collection: tableau
version: current
locale: en-us
portal_url: https://docs.salesforce.com/tableau/current/en-us/pro/desktop/examples_data_cloud.md
canonical_url: https://help.tableau.com/current/pro/desktop/en-us/examples_data_cloud.htm
source_site: help.tableau.com
content_type: documentation
content_hash: 6e58461dd80d48206a5895b8ea756ae4a5e2d690d18fced19769229fd8bb8d47
description: Connect Tableau to Salesforce Data 360 (formerly Data Cloud) and set up the data source.
---
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# Salesforce Data 360

> [!WARNING]
> 
> As of October 14, 2025, Data Cloud has been rebranded to Data 360. During this transition, you may see references to Data Cloud in our application and documentation. While the name is new, the functionality and content remains unchanged.

The Salesforce Data Cloud connector was released with Tableau Desktop 2023.2. This connector seamlessly connects Tableau to Data Cloud, and is available for Tableau Desktop, Tableau Cloud, Tableau Server, and Tableau Prep. Compared to the older CDP connector, the Salesforce Data Cloud connector is easier to connect with, shows object labels instead of API names, and is powered by accelerated queries.

**Note**: Data Cloud was previously called Customer Data Platform (CDP). The Customer Data Platform connector was deprecated in October 2023, was made unavailable for new connections in Tableau Desktop 2024.2, and is removed entirely from Tableau Desktop 2024.3 and later. Existing assets that use the CDP connector must be recreated using the Salesforce Data Cloud connector.

If you're using Tableau Desktop 2023.1 or earlier, see [Tableau Desktop (version 2023.1 and earlier)](#Tableau).

## Tableau Desktop (version 2023.2 and later)

Complete the following steps to connect to the Salesforce Data 360.

1. Select the Data menu, then New Data Source. (If you just launched Tableau Desktop, ignore this step.)
2. In the Connect pane, under the To a Server section, select Salesforce Data Cloud.
3. Log in and allow access when prompted.
4. Select the Data space. Data spaces represent a logical segregation of the data in Data Cloud. Data spaces didn't exist before the Salesforce June' 23 release.
5. If using Tableau Desktop 2024.1 or later, use Object to filter by the type of Data Cloud object, or select All Objects.

## Tableau Desktop (version 2023.1 and earlier)

> [!WARNING]
> 
> The Customer Data Platform (CDP) was deprecated in October 2023, was made unavailable for new connections in Tableau Desktop 2024.2, and is removed entirely from Tableau Desktop 2024.3 and later. Existing assets that use the CDP connector must be recreated using the Salesforce Data Cloud connector.

### Step 1: Install the Salesforce Data Cloud JDBC driver

**Note:** Version 2023.1 for Tableau Desktop is only compatible with JDBC driver version 18 and above.

1. Download the latest JDBC driver (Salesforce-CDP-jdbc-\[version\].jar file) from the Salesforce CDP GitHub site: [Salesforce-CDP-jdbc](https://github.com/forcedotcom/Salesforce-CDP-jdbc/releases).
2. Move the downloaded Salesforce-CDP-jdbc-\[version\].jar file to the following location:

- Windows: `C:\Program Files\Tableau\Drivers`
- macOS: `/Users/[user]/Library/Tableau/Drivers`

**Note:** Unhide the folders to view them.

### Step 2: Enable access from Tableau to Salesforce

Tableau leverages the 'Connected App' feature when establishing a connection to Salesforce. Access is restricted to Salesforce users assigned to specific permission sets or profiles when Salesforce is configured as described in [How to Control Access from Tableau in Salesforce](https://help.salesforce.com/s/articleView?id=004691758&type=1) in the Salesforce Knowledge Base.

### Step 3: Connect to Salesforce Data 360 in Tableau Desktop

1. Launch Tableau Desktop (2021.1 and later).
2. Go to Connect,To a Server, and select Salesforce CDP.
3. In the Salesforce CDP dialog, confirm that _OAuth_ is selected in the Authentication section and _https://login.salesforce.com_ is selected in the OAuth instance URL section.
4. Select Sign In to open a pane in a web browser.
5. Sign in to Salesforce with your username and password.
6. Select Allow.
7. Close the browser pane.

Tableau Desktop is now connected to the Salesforce Data 360 and you can perform Tableau operations.

## Tableau Cloud and Tableau Server

Connecting using Tableau Cloud Web Authoring is similar to Tableau Desktop.

- **Tableau Cloud**: [Connect Tableau Cloud Web Authoring to Data Cloud](https://help.tableau.com/current/online/en-us/config_oauth_sfdc_cdp_online.htm)

Tableau Server requires additional configuration. Use the following links to find out more.

- **Tableau Server (Windows)**: [Connect Tableau Server to Data Cloud](https://help.tableau.com/current/server/en-us/config_oauth_sfdc_cdp.htm)
- **Tableau Server (Linux)**: [Connect Tableau Server to Data Cloud](https://help.tableau.com/current/server-linux/en-us/config_oauth_sfdc_cdp.htm)

## Next Steps

### Use Accelerators for Quick Data Insights

You can quickly visualize your data using accelerators. Tableau Accelerators are pre-built dashboards designed to help you get a jump start on data analysis. Tailored to specific industries and enterprise applications. Accelerators are built with sample data that you can swap out for your own data, allowing you to discover insights with minimal setup. Accelerators are available on the [Tableau Exchange](https://exchange.tableau.com/). For more information about accelerators, see [Use Accelerators to Quickly Visualize Data](https://help.tableau.com/current/online/en-us/accelerators.htm). You may want to try some of the following Salesforce Data Cloud accelerators.

#### Salesforce Data Cloud Identity Resolution Accelerator

You can use the Identity Resolution Accelerator to explore how identity resolution in Salesforce Data Cloud is working for your business. You can view your ingested sources, how they contribute to unified individuals, and their composition. For more information, see [Salesforce Data Cloud Identity Resolution](https://exchange.tableau.com/products/624).

#### Salesforce Data Cloud Email Marketing Campaign Accelerator

With the CDP Email Marketing Campaign Accelerator you can monitor the efficiency of your email campaigns end to end. You can explore campaigns that have the highest conversion, email trends over time, and more. For more information, see [Salesforce Data Cloud Email Marketing Campaigns](https://exchange.tableau.com/products/688).

#### Salesforce Data Cloud Customer Engagement Accelerator

This accelerator is an exploratory dashboard that gives marketing and sales teams a comprehensive view of the engagement levels of customers across the following channels.

- Sales
- Email
- Messages (SMS)
- Website
- Push Notifications

The accelerator helps these teams to select the best channels to interact with the customer, develop relevant messaging, and create positive customer experiences to increase loyalty and retention. For more information, see [Salesforce Data Cloud Customer Engagement](https://exchange.tableau.com/products/727).

### See also:

- Salesforce Help: [Set Up Tableau in Customer Data Platform](https://help.salesforce.com/s/articleView?id=sf.c360_a_set_up_tableau_connected_app.htm&type=5&language=en_US)
- Salesforce Help: [Using Customer Data Platform Data in Tableau](https://help.salesforce.com/s/articleView?id=sf.c360_a_using_customer_360_aud_data_in_tableau.htm&type=5&language=en_US)